Got A Question?

For any questions, help or support, you can get in touch with us here.

We take pride in our customer service. We aim to reply to all questions within minutes rather than hours - so ask away!

Email us directly on

Tweet us @petjellyfish

Online Form - Or simply fill out the form below - We look forward to hearing from you!

Remember, we have an FAQ section too - we may have already answered your question for you!

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Registered Address:
Fenn Farm
Fenn Street
St Mary Hoo
United Kingdom

Please note that we are an online-only retailer and do not cater for purchases or collections from this address.

Company Number 09471168
VAT Number 208 8093 02
Part of the Ecomma Group