Got A Question?

For any questions, help or support, you can get in touch with us here.

We take pride in our customer service. We aim to reply to all questions within minutes rather than hours - so ask away!

Email us directly on

Tweet us @petjellyfish

Online Form - Or simply fill out the form below - We look forward to hearing from you!

Remember, we have an FAQ section too - we may have already answered your question for you!

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Please note that we are an online-only retailer and as such we don't (yet!) have a physical shop for you to visit.

However we do often visit Pet Shows across the UK - keep an eye on our Facebook for updates!.