We currently accept online orders for UK customers.

We can also cater for customers from Ireland, Europe and the USA, see details further down this page.

If we don’t currently allow delivery to your country, contact us, and we’ll see what we can do!

We offer Free Delivery on orders over £150!

Our orders are delivered by recorded courier for you (and your jellyfish’s) safety!

While most items are kept in stock, there may be occasions where delivery time is longer than below – however we do our best to meet these delivery times! Please note that a “day” is a working day (Mon-Fri).

What if I order a new Tank and Jellyfish at the same time?

We’re not silly, we know it takes a bit of time to get your new tank up and running.

We will ship your tank first, and your live jellyfish later. We arrange a suitable delivery date with you for the jellyfish (via email), so that you’re ready for their arrival. They won’t just turn up unannounced!

Arrive Alive – Our jellyfish are guaranteed to arrive alive. In the exceptionally rare case when a jellyfish doesn’t make the journey, we provide replacements free of charge.



The above charges are relevant for Mainland UK orders only, for European or USA prices, please see below.

If ordering from UK Highlands or Islands, expect to be charged extra for delivery after your order is placed. We will contact you with a delivery quote. For all usual Mainland UK postcodes, the above prices are correct.

Europe Delivery

We are able to offer our services to most European countries. Our jellyfish are delivered overnight within 24 hours, and so still have our ‘Arrive Alive’ guarantee.

We are currently able to deliver to:

  • Ireland
  • France
  • Belgium
  • Germany
  • Spain
  • Italy
  • Netherlands
  • Denmark
  • Sweden
  • Norway
  • Czech Republic

If you wish to make a purchase to a European country, please email us at info@petjellyfish.co.uk with your request – we will quote you a delivery price.

USA Delivery

We are able to deliver all of our products to US customers.

Jellyfish we can deliver to US customers: Moon Jellyfish only at the moment! Other species due to be available in due time.

Other products are widely available to US customers (aquariums, spares, etc.)

If you wish to make a purchase and are a US customer, please email us at info@petjellyfish.co.uk with your request – we will quote you a delivery price.

Arrive Alive Guarantee

Replacement jellyfish are provided in the rare event of jellies not surviving the trip with the courier. In this event, we require photo or video evidence of the deceased jellyfish at time of delivery (i.e. on day of delivery, in the packaging they came in) in order to provide replacements.

Returns Information

We offer a 14 day return policy; if for whatever reason you no longer want your purchase, you may return the product for a full refund.

The product must be in original (as new) condition, with original packaging, for this offer to apply, the customer is responsible for return postage.